We’re almost at the 2 month point for our home being a danger zone. Today was the day where we both snapped and said Enough Is Enough!!
My way of dealing is to do something about it. The Squeaky Wheel Gets The Oil. Got on the phone and called the insurance adjuster. Didn’t get the answers I needed. I called our local agent. Didn’t get the answers I needed, so I called back until I could speak to the owner.
I was far from rude, but quite frank in telling her this entire claim has been handled so poorly that I will not be renewing my policy with their company.
Less than 20 minutes later, I got a phone call asking me to come down to her office. She had a check in hand reimbursing us for expenses long over due. She laid out a plan where she, personally, was going to make sure things moved smoothly and some major things were going to be handled directly through her office rather than corporate.
She also made it a point of speaking with a manager at corporate letting them know how poorly this claim has been handled and insisting they call us on Monday to hear for themselves just how inept their staff has been.
It took me years upon years to learn that it’s ok to speak up when things aren’t being handled and be that squeaky wheel until your needs are met. Today, I squeaked until I got what I needed.
Daddy told me kitten squeaked real good! lol